FAQs

TI's web security vendor, McAfee, utilizes a site categorization engine named TrustedSource. TrustedSource is an Internet reputation system that provides reputation scores for Internet identities, such as IP addresses, URLs, domains, and email/web content. TrustedSource works by analyzing in real-time traffic patterns from email, web and network data flows from McAfee's global set of security appliances and hosted services, as well as those of partners.

• Why is XYZ site uncategorized?

  There are numerous reasons that a site might be uncategorized by McAfee. The most frequent reason is that the site is not commonly visited by Internet users, or you may have mis-typed the URL. Alternatively, the site might be very new and McAfee hasn't yet had the chance to assign a category to the site.




• How do I get a site categorized?
  To request that a site have a proper category, please visit this link. First select "McAfee Web Gateway v7.x/v6.9.x (resident)" from the drop down menu. Then enter the URL into the freeform field beneath the drop down menu. After clicking "Check URL", you will be given the option to suggest categories for the site.



• Do I need to get this site categorized?
  There is no strict requirement to request that a site be categorized. However, it may benefit you to request that a site be categorized if you frequently visit the site and are continually having to click through this warning page.